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Frequently asked questions
Where do you ship to?
We ship to all North America 🇨🇦🇺🇸🇲🇽, Europe 🇪🇺🇬🇧, and Australia 🇦🇺!
How long does shipping take?
Shipping times vary by location:
- 🇺🇸 USA: 5-8 business days
- 🇬🇧 UK: 6–9 business days
- 🇪🇺 Europe: 5–8 business days
- 🇦🇺 Australia: 6–9 business days
Please note these are estimated delivery times and may vary depending on customs and local postal services.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to track your package at any time.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it for a full refund or exchange. Items must be unused and in their original packaging.
To request a return or refund, please contact our support team with your order number and reason for the return. We'll guide you through the process and make it as easy as possible.
How can I contact you?
You can reach us through our Contact page. We aim to respond to all enquiries within 24–48 hours.